FAQs

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Frequently Asked Questions

What is a Trusted Telecom Advisor?

A trusted service advisor (TA) in the telecom industry acts as a consultant for businesses, helping them navigate the complex world of telecom services and providers. 

Here's what a Peak Telecom TA offers:

Expertise: They have in-depth knowledge of various telecom services like internet access, phone lines, unified communications (UCaaS), and more. They understand the features, pricing structures, and performance of different providers.

Time-saving: Researching telecom options can be overwhelming. A Peak Telecom TA can save you time by understanding your specific needs and presenting a shortlist of suitable providers and plans.

Cost-effectiveness: Their goal isn't to push a specific provider but to find the best fit for your budget and requirements. They can negotiate deals and help you avoid unnecessary features or services.

Ongoing support: Your Peak Telecom TA doesn't disappear after the initial setup. They will help with troubleshooting, contract renewals, and future technology upgrades.

What is the cost to have Peak Telecom be my Trusted Advisor?

There is no cost to have a Peak Telecom TA support your company. They will be your point of contact for all your telephony services and support. 

What services does Peak Telecom offer?

Peak Telecom offers a variety of telecommunication services based on the customers needs including phone services, internet and mobility services. We are partnered with all the telecom providers to provide you with the service that fits your business needs. 

Can I keep my current phone number if I switch Providers?

Yes, you can keep your current phone number when you switch providers. We will work with your current provider to transfer your number seamlessly.

What does PEAK stand for?

P-Professional

E- Expertise 

A- Accountable 

K- Knowledgeable