Last updated: October 27, 2026

Peak Telecom (“Peak Telecom,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit peaktelco.com (the “Site”), contact us, chat with us, subscribe to our newsletter, or receive text messages or calls from us. By using the Site, you agree to the practices described in this policy.

Information We Collect

Information you give us

  • Contact and inquiry forms: first and last name, email address, phone number, subject, and the details of your message.
  • Technology assessment: information you share about your business, current services, locations, and communication needs.
  • Newsletter signup: your email address.
  • Web chat: your name, contact details, and anything you type into the chat on our Site or social media pages.
  • Calls, texts, and emails: information you share when you communicate with us directly.
  • Customer and account information: business name, billing contacts, service addresses, and service details needed to quote, order, and support services on your behalf.

Information collected automatically

When you visit the Site, we and our service providers may automatically collect your IP address, browser and device type, pages viewed, links clicked, referring website, approximate location, date and time of visit, and similar usage data. We collect this through cookies, pixels, and similar technologies, as described below.

How We Use Your Information

  • Respond to your questions and requests for quotes, assessments, or support.
  • Recommend, order, and support telecommunications, internet, mobility, and IT services from our provider partners.
  • Send service updates, appointment reminders, and, with your permission, newsletters and marketing messages.
  • Operate, maintain, secure, and improve the Site and our customer experience.
  • Understand how visitors use the Site and measure the performance of our marketing.
  • Comply with legal obligations and protect our rights, customers, and business.

Text Messaging (SMS)

If you check the consent box on our forms or otherwise opt in, you agree to receive text messages from Peak Telecom about your inquiry, services, appointments, and related updates. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for help. Consent to receive text messages is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the sharing categories described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except service providers that help us deliver our text messages.

How We Share Information

We do not sell your personal information. We share information only as described below:

  • Provider partners: when you ask us to quote, order, or support a service, we share the information needed to do so with the carrier or technology provider involved. Those providers handle your information under their own privacy policies.
  • Service providers: companies that help us run our business, such as website hosting, customer relationship management, email, web chat, analytics, and messaging providers. For example, we store contact, inquiry, and customer information in Salesforce, our customer relationship management system. Service providers may use your information only to perform services for us.
  • Legal and safety reasons: when required by law, subpoena, or court order, or when we believe disclosure is needed to protect our rights, your safety, or the safety of others.
  • Business transfers: in connection with a merger, acquisition, or sale of all or part of our business.
  • With your consent: in any other case where you have given us permission.

Cookies, Analytics, and Similar Technologies

The Site uses cookies and similar tools to remember your preferences, understand traffic, and improve our pages. These currently include:

You can control or delete cookies through your browser settings and, where available, our cookie banner. Blocking some cookies may affect how the Site works. The Site does not currently respond to “Do Not Track” browser signals.

Email Marketing

You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in any email or by contacting us. We may still send you non-marketing messages about your inquiry or services.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep personal information only as long as needed for the purposes described in this policy, including providing services, meeting legal, accounting, or reporting requirements, and resolving disputes.

Your Choices and Rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop sending you marketing messages. To make a request, contact us using the details below. We may need to verify your identity before responding. Depending on where you live, you may have additional rights under applicable law, and we will honor those rights as required.

Children’s Privacy

The Site and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.

Third-Party Links

The Site may link to other websites, including our provider partners and social media pages such as Facebook and Instagram. We are not responsible for the privacy practices of those websites. Please review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date above. Your continued use of the Site after an update means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Peak Telecom
2054 Vista Parkway, West Palm Beach, Florida 33411, United States
Phone: 800-680-7074
Email: support@peaktelco.com